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section1
The
MALDIVE
Spa
You are buying a brand new beautiful and exceptionally powerful
compact
sized 3-person spa with 53 high pressure massage jets, lounger bed, 2
comprehensive therapy seats, forced air
aromatherapy system, synchronised chromotherapy lighting system, and
much, much, more.
This world class spa is specially
engineered with our integrated energy management system to create
the most environmentally friendly design and provide a low cost of
ownership. |
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This compact tub
seats up to 3 adults in comfort and features exceptional performance and high specification
within a small footprint at
a very low price point. We are
professional spa distributors so we provide an all included “turn key”
package in this price.
You will
also receive a comprehensive set of accessories including: the spa cover, cover lifter, steps and the chemical pack
which we do not attempt to list as “free gifts” as we insist all these
items come as standard with our spas.
See table below for details.
We will aim to deliver your factory fresh spa to you
within 3 weeks of receipt of your deposit! Compare this commitment with the extended delivery times of
others.
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This
compact sized family spa measures just 2.0m x 1.53m by 0.8m high so it
will fit into the smallest of garden spaces or even a home gym area as
it will even fit through many doorways (please measure yours carefully). Built to our
energy efficient specification using the best quality branded equipment including Balboa
M7 technology equipped controls, and best quality Lucite acrylic for the
shells, we supply at genuine factory direct prices from our European
partners.
Please check carefully the specification listed below, this really is a
wonderful spa. If you
see a this spa anywhere else – Beware! It will not be genuine
as these spas are exclusive to us within the UK.
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The
quality of the spa is demonstrated in lots of subtle details that add
together to provide consistent enjoyment for the many years of happy use
that you are entitled to expect from such a large purchase. For example:
Many compact spas have just 1 pump, this model has 4 pumps in total (1
filtration/circulation pump
and 3 powerful hydrotherapy pumps).
This spa comes with the
sort of specification you would hope to find only on high-end full sized
spas at many times this price point.
Just because you are tight on space you should not
have to forgo the pleasures of high performance hydo-massage.
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Each of the three
stations is powered by its own pump (no having to share massage power in
this tub!). The contoured relaxer bed has 22 jets alone to
rejuvenate every part of your tired body. Next to it is a 16 jet
massage seat designed to gently massage across your entire back and
hips as well, whilst opposite is the "intenso" seat with its 3 huge
upper torso and shoulder jets and reverse moulded neck jets too.
Each station has its own comfort pillow (rare on a compact spa) so
you really can relax back and enjoy big spa benefits from our unique
compact "Maldive" spa. |
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REMEMBER - WE DELIVER WITHIN 3 WEEKS* OF YOUR
ORDER
*15 working days - additional optional extras may extend delivery time -
please see below for details
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Specifications
(UK)
Maldive |
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Dimensions
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2.00m x
1.53m x 0.80m |
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Head rests |
3 |
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Seating |
3 in total
consisting of: |
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1 x Full body lounger
1 x Captains seat
1 x Massage seats |
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Cup holders |
yes |
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Hydrotherapy Jets |
53 |
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Average water capacity |
900 litres |
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Weight (empty). |
250 kilograms |
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Weight (with water). |
1150 kilograms |
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Electrical requirements |
230 volt |
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Electrical req. amp/breaker |
24 amp max (32 amp MCB req'd) |
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Water Pumps |
4 in total consisting of:
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3 x Hydrotherapy
[2.0hp (cont) / 600ltr min / 1.6kw]
1 x Circulation
pump |
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Jet controls |
Venturie
valves
neck jet valve |
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Filters |
3
stage consisting of: |
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Micro-fibre
pre-filter (recyclable)
Skimmer tray
2 x 45 sq ft
cartridge (recyclable) |
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Control system |
Programmable Balboa M7 Technology |
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Heating system |
Recyclable thermostatic M7 Technology |
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Energy management |
Programmable
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Freeze protection |
Automatic |
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Structure |
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Shell construction |
Advanced Lucite®
laminate system |
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Frame |
Perimeter support |
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Cabinetry |
UV stabilised resin
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Cabinet base |
Reinforced glass fibre pedestal base |
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Jet finish |
Stainless steel and graphite trim |
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Energy management |
Closed cycle Dynamic Thermal Reflective Barrier
Insulation (DTRB®) |
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Features |
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Lighting |
Integrated colour change indirect LED
multi-point Spa and cabinet |
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Spa side control pad |
8 button touch control |
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Water quality system |
Ozone plus 3-stage filtration |
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Options |
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Automated water treatment |
“Genesis” digital management (option) |
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AV systems |
Optional Spa Sound® marine grade
audio with MP3 input.
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Cover removal assistance |
A full range of cover lifters available |
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Access assistance |
Steps, handrails, hoists are available, please
call for details |
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Warranty |
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Structure |
5 years inc Shell surface, Shell leakage, Spa
structure, |
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Plumbing |
2 years against leakage |
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Electrical equipment |
2 years |
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On-site labour |
1 year |
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Extended Warranty |
Available |
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E&OE |
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Features
As we know that you will be using your spa at the end of a
long hard day we've added synchronised chromotherapy
(sometimes called colour therapy) lighting both inside and
outside the spa to enhance your mood. Did you know that
colours affect our moods?
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RED:
First Chakra: Located at the base of the spine used to
stimulate the body and mind and to increase circulation.
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ORANGE:
Second Chakra: Pelvis area, used to heal the lungs and
increase energy levels
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YELLOW:
Third Chakra: Solar plexus, used to stimulate nerves and
purify the body.
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GREEN:
Fourth Chakra: The heart.
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BLUE:
Fifth Chakra: The throat, used to soothe illnesses and
treat pain.
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INDIGO:
Sixth Chakra: Lower part of the forehead, used to
alleviate skin problems.
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VIOLET:
Seventh Chakra: Top of the head.

Wow – bet you
didn’t know that! We have built in over 28 light points
(even the head rests can glow too!) Plus cabinet corner
lights that provide restful ambience for those outside on
the patio waiting their turn to get in! All can easily be
set to fade gently through the colour spectrum, or at the
touch of a button can be fixed on whatever colour suits your
mood (or desired mood!).
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Colours
We keep the colour range simple
as this reduces our costs, speeds
delivery to you, and helps to keep our prices so low.
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CABINET
COLOUR |
SHELL COLOUR |

OPTION 1 |
Cappuccino |
Summer Sapphire |
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OPTION 2 |
Chocolate |
Alabaster |
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OPTION 3 |
Chocolate |
Pearl White |
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Standard
specification
All the items shown here are included with
your purchase as standard:
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Optional
Extras
These items are available as extras when
ordered with your spa - they may add between 1 and 4 weeks to the
delivery time, please contact us for specific details.
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Sony Audio with mp3
input |
4 x 50 W four
channel Sony face off marine grade CD/Radio/Mp3 system - see
below for details. |
£552 |
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"Genesis" digital water management system |
Simply the
most advanced and easiest to use automated water management
system
- see below for details. |
£998 |
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SAVE £400 on
separates price |
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Select both the above options for the package price
of just £1,150
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Optional Audio unit
details
We could have included
a typical "internet" grade sound system in the price of this spa and
exaggerated its performance, but this is a high quality spa and the
branded Sony system has been chosen to reflect this quality rather than
just provide a typically disappointing hot tub squawk box. So we've
offered it as a added cost option but at a very keen price for this
calibre of sound system.
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SONY SPA AUDIO
SYSTEM (OPTIONAL) |
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Head unit: SONY CDX-MR10 unit with CD player,
AM/FM radio, and built-in MP3 socket. The unit has conformal coated
circuit boards which means it is FULL MARINE grade, and designed to be
used around wet environments such as a Hot tub. UV resistant
tested to ASTM G154 so it will not deteriorate in bright sun. Output
power of 4 x 52 watts which is really, really, seriously annoy the
neighbours, loud. (don't be misled by claims of 200w hot tub
sound systems, its like saying if a car turns its wheels at 50mph it
can go 200mph because it has 4 wheels!). The face of
the unit can easily be removed for security if required |
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Waterproof
enclosure: We double protect the audio unit with a SONY
GMD-616 waterproof cover. This high quality enclosure costs more than
most hot tub audio units themselves but it is worth it to add years of
life by adding additional protection from our British weather. The domed
lid is designed to close over an mp3 player when one is plugged into the
set in order to provide total protection for both units. |
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Dual cone
cabinet speakers: We've mounted two amazing sounding SONY
170mm mid range speakers on the front spa panel plus two base units
actually inside the cabinet beneath the shell. Now you may be
wondering why we put speakers in the front cabinet panel facing away from the tub when you
want to listen to music in the tub...Its oh so simple - as much
sound comes out the back of a speaker as comes out of the front - that
is a fact! And they look much better one way round than the other, which
is why we put the pretty side on the outside of the cabinet! Because of
our open structure thermic chamber design, sound from the rear of the
speakers is pumped around the spa shell so you can actually feel it
through the water.
The
closed cabinet design forms what is called an "infinite baffle"
audio chamber, which enhances the sound quality considerably,
giving it far more depth than could be achieved with any other
build method. Of course if you want to keep all the sound within
the spa area, simply use the fader control to turn down the
front speakers to achieve your desired audio effect, or of
course fading them up provides for a great party on the patio! |
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So we hope you
can see that this is not your typical spa cd player set up, and why
because it's not a cheap disappointing throw away system, we charge separately for it. |
Optional
"Genesis" system
If you choose
any of our options, it should be this one! The genesis device is a
digital bromine generator that automatically produces an endless
supply of natural Bromine for cleansing and sanitising your Spa
water. It is probably the most advanced Spa water management
system available. it creates a wonderful water quality that is
safe and comfortable to use. The spa water remains crystal clear
for up to a year between changes and time spent playing chemist
with your water is no longer required.
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GENESIS DIGITAL
WATER MANAGEMENT SYSTEM (OPTIONAL) |

The Genesis water management option
is an electronic digital device that produces an inexhaustible
natural bromine in gaseous form. The simple to use control panel
allows you to set the output as you require and the GENESIS then
does the rest. Because you are no longer constantly adding
chemical tablets with their binders and fillers, the water stays
crystal clear, much more pleasant to use, and only needs
changing once a year, while you get to spend far less time
playing chemist with your water and much more time enjoying your
spa!
Water maintenance becomes a breeze
with GENESIS equipped spas. Less chemicals to buy, lower hazard
risk for young children, less environmental impact, lower water
consumption, less time playing chemist, and more time spent
enjoying your spa.
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Simple
to operate
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Ozone
sterilisation
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Aromatherapy
bubble system
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Mood lighting
chromotherapy
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Heating system
- Fingertip controls
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Manual button
lock - for child safe use
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3 large massage
pumps
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Our spas are equipped with a US made control system proven as the most
advanced and reliable available. The touch pad provides easy control of
all spa functions to allow you to quickly set the temperature, pumps,
lighting etc just how you like it.
A large display screen clearly shows the status of all spa functions and
the buttons can even be locked to avoid the effects of errant little
fingers!
On a technical note the computerized controller is fail safe and self
diagnostic, any errors or out of limits occurrence being displayed on
the screen and the system automatically shut down if required, making
this amongst the most reliable and safest systems available.
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Great to look at
now - and
for years to come
Have you ever purchased expensive timber
garden furniture and been shocked by how quickly it became grey and
shabby? Well that's what happens to timber spa cabinets as well.
Consider also how quickly wet rot will set in on any spa with a timber
base in contact with the damp ground. We've designed our spas
differently. There are simply
no organic materials in contact with the environment on
these spas, so simply nothing to rot or deteriorate over time.
Our DRTB
insulation system keeps the inside workings as dry and warm as your
airing cupboard, whilst the heavy duty fibreglass pedestal spa
base and UV stabilised cabinet skirt ensure no
damp or bug ingress from outside. Add the included Marine vinyl covered
thermal cover and you can see we have built-in longevity to protect your
investment for years to come. Surprisingly a great many spas still have
either inferior ABS blow moulded plastic bases that easily distort and
crack, or even timber plywood (often covered in black plastic or painted
black to try and fool you into thinking its in-organic) which will
certainly rot out very quickly – hardly a good investment at any price.
Our spas will
keep their good looks for the many years of happy ownership you're
entitled to expect from such a large purchase. Just an occasional wipe
over with a UV barrier spray is all that's needed to keep the surfaces
in tip top condition.
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Wet
testing
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TRY BEFORE YOU
BUY |
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We know that we offer
fantastic value for money only possible because of our direct and
exclusive volume agreements with our suppliers, but its still a lot of
money to find, and there are many "cheaper" tubs you can search out on
the internet. So we really want you to try out these "bargains" and we
really, really want you to try out our spas so that you can experience
the difference between an "internet" tub and a genuine hydromassage spa.
You wouldn't
spend this sort of money on a car without first road testing it, so why
buy a spa (which you probably plan to keep for far longer) without first
wet testing it?
We have a large
showroom with parking in leafy Chobham (near Woking in Surrey) and you
are welcome to come along for a no-obligation try out session. Please
call us beforehand so we can ensure the spa/s you are interested in are
up to temperature for you. At the very least we make very good tea!
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Techie
stuff
If you're interested in what makes our spas
tick, we've provided a mass of info below - but if its just the bubbles
you're after you might want to skip this section...

We fit 3 huge heavy duty 56 frame
pumps to provide strong massage performance from each jet. Each
pump is positioned within the spa cabinet to provide maximum
efficiency from short pipe runs. Our integrated design includes
specially finned motor bodies that allow the heat from the
motors to be recycled as part of our dynamic thermal barrier
insulation system.
The small pump below circulates
the spa water through our proprietary 3-stage filtration system. Our control
system allows the user to choose from continuous filtration, or
design their own filtration/heating cycles to take advantage of
a cheap rate electricity tariff for example. |
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Many vendors deliberately
quote bhp (brake horse power) to mislead you into thinking the
pumps are more powerful than they actually are. Basically bhp means the maximum torque (turning force)
that a motor would exert if you rammed a crowbar into it and
stalled it. Rather a pointless statistic for the average spa
user! The largest true hp continuous rating of a domestic supply 230v motor is 2.5hp, yet we often see claims
of 4, 5 or even 15hp! Most spas have 2HP pump motors which consume about 1.6kw of electrical power or 7 amps each.
The Maldive spa is fitted with 3 x 1.6kw (2HP) pumps, which
makes it an exceptionally powerful spa. We quote the
kilowatt (kw) rating of the pump motors as this is the
only honest way to describe the power of any electrical device. |

Our multi-stage water management
system includes a separate circulation/filtration pump to ensure
optimum water quality. |
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Our unique 6 (or 7) stage Crystal-clear
water management system works as follows:
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A floating weir at the filter mouth
that streamlines the water flow into the filter mouth.
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A micro-fibre pre-filter to catch
small particles at the skimmer level.
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The skimmer tray that supports
arrested debris from the water surface.
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Twin large capacity cartridge filters
take care of any remaining impurities.
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High output Ozonator that adds O3
into the water circuit to sanitise at ion level.
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Circulation pump to draw spa water
constantly through the system.
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Adding our optional "GENESIS" digital
bromine generator removes the need for any additional sanitizer -
see details below!
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We build-in a unique 3 stage filtration
system:
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The micro fibre pre-filter increases the
life and reduces maintenance of the cartridge filters.
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The removable skimmer tray to catch
floating debris from the water surface.
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Double high capacity, high flow
filters for less frequent cleaning (about once a month for typical use) and longer life
(typically a year) before replacement is required.
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At the heart of the spa is a very reliable
Balboa control system made in North America. Balboa "Spa Packs" as
they are known are probably the most reliable systems in the industry
and are used by the majority of spa manufactures across the world.
We have our systems specially configured
to allow exceptional set-up flexibility so that we can tailor settings
to each customers needs and thereby minimise energy consumption. |

Our Balboa solid state control packs are
specially configured for maximum flexibility and energy
conservation.
They have no moving parts, no mechanical
pressure switch or thermostat, but solid state sensors that are
extremely reliable and maintenance free.
This sophistication allows the CPU to
control the spa functions more accurately and in doing so save you money
on running costs through more efficient energy use. |
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Structure
The spa base: The most important
part of a spas structure because it is the foundation that supports
everything else. There are four types of spa base used by manufactures:
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1. |
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No base at all! The cheap Chinese solution where the spa sits
on legs and the base is open - don't even think about it! |
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Wooden base - painted black or covered in thin black vinyl to fool
you that its plastic - many supposedly
top end manufactures still try and con you with this. Even
if they try to hide it behind corex or vinyl, it will still rot within a few short years
and destroy your tub. |
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3. |
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ABS blow moulded plastic - a much better alternative to wood as
it is rot and damp proof and it is used by many manufacturers
now. It's main disadvantage is that it is quite weak and
brittle and easily splits or distorts - often being damaged in
moving the spa. |
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4. |
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Heavy
duty Fibre-glass - by far the best method as it extremely
strong, does not distort, does not split and is completely rot
and damp proof. Only a very few manufactures use this
material because it is expensive to produce. We specify this
type of base on all our spas. |
Construction: How the spa is
constructed affects how long it lasts, how much service visits cost and
running costs. There are 2 construction methods used by manufacturers:
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1. |
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Full foam fill - This is where
almost the entire cabinet space is shot full of Urethane foam. This
sticks the whole assembly together and provides support for a weak
shell. The problem is that over time the spa puts on weight as the
foam cells break down and absorb water, rotting the spa from the
inside out. |
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2. |
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Self
supporting structure - A
much stronger shell is produced with additional fibreglass
reinforcing to make it self supporting without the need for a soggy
foam pad. Instead the shell sits on pillars which take the load down
to the heavy duty base. This construction allows the free movement
of air around the structure, allows optimum positioning of pumps and
equipment for maximum performance and efficiency, and keeps service
costs low as all the equipment is readily accessible to the service
tech rather than buried in foam. |
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Insulation: Its very important
to keep running costs low and the insulation method used will make all
the difference to your running costs. There are 3 insulation methods
used by manufacturers:
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1 |
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Full foam fill - Obviously
having almost the entire cabinet shot full of foam makes for good
insulation initially, but what about the heat from the pump motors.
A pump motor generates about 400 C of waste heat. With
all that foam about the heat has to be vented outside into your
garden. This is known as an "open" thermic system as energy is
constantly being lost from the system - adding to running costs and
environmental impact. |
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2 |
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Light foam fill - A thick
layer of foam is sprayed around the shell and cabinet inside leaving
a void between the layers. The pumps heat the trapped air creating a
"Thermic chamber" around the spa. Much better than full foam but it
is inefficient because thermal transfer back to the water is poor
whilst over time the cells in the thick foam break down and absorb
moisture - and of course the spa still contains a large quantity of
environmentally hazardous Urethane foam. |
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3 |
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DRTB
(Dynamic reflective thermal barrier) insulation - In tests this
system has been shown to be the most energy efficient of the three
methods. A light foam covering is applied to an extremely strong
self supporting shell. Reflective foil covered insulation is then
applied to the inside of the cabinet surfaces and literally bounces
back any heat into the spa shell. The pump's heat the trapped
air, but this time because of the light foam covering the
shell this thermic chamber actually heats the shell itself, keeps
all the equipment warm and dry, and prevents any chance of rot as
any timber is kept perfectly dry. This is a "closed" thermic system
as all the energy is kept inside the structure and waste heat is
recycled back to the spa water. It costs more to build a spa this
way but the benefits are substantial. |
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How all this
saves you
money
Put simply we build our spas as a fully integrated
system, each part of the design working together to add performance,
increase efficiency, build-in reliability and speed up service time.
The effect of this
is not only to save you money on your initial purchase, but to keep on
saving you money with a lower cost of ownership and just as importantly
a much reduced environmental impact from our more efficient use of
energy and less use of hazardous build materials.
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section2
Delivery
and commissioning
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We aim to
deliver and commission your new spa within 15
working days from receiving your payment for the
successful purchase.
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We offer 2
delivery options:
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simple "Kerbside
delivery" (not recommended)
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final install and commissioning service
(very
strongly recommended).
Kerbside
delivery: This includes delivering to your
address using our either our in-house specialised
vehicles or a specialised delivery contractor. This
kerbside delivery is exactly that, the delivery
lorry will stay on the public road and lift the spa
off the lorry onto an adjacent space where it will
be left on timbers. It is your responsibility to
arrange its movement from this point onwards, so you
should plan to have suitable trolley/s and strong
helpers available to you.
This is
a heavy, complex spa so we really recommend
the full installation and commissioning service by
our experts.
Install
and commissioning: Our teams are fully
trained, insured, and experienced at installing our
large heavy spas and will carry out the process with
the minimum of fuss and disruption to you or your
neighbours. The spa will be placed on our
specialised trolley from its delivery position and
wheeled around the house to its final position. Once
the spa is in its final position, it will be
unwrapped and checked and any accessories will be
fitted, the cover and safety clips fitted and it
will be filled from your hose from a suitable mains
water supply, the pre-installed electrical feed will
be connected, the spa powered up and all systems
checked. We will then balance the water chemistry
and provide a tutorial for you explaining safe,
simple water management. We will provide you with a
tailored chemical starter kit and explain carefully
to you how and when to use it. You will be so
impressed with the bubbles that you will quickly
forget most of the information we impart, but the
comprehensive Spa handbook as well as our own spa
survivors manual will help in moments of crises as
will our very friendly office staff just waiting for
your subsequent telephone call for help. Don’t worry
– it’s what we do!
Before
Delivery
This is a big,
heavy, powerful spa so you need to pay particular
attention to the following points:
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Survey
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Delivery Access
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Positioning
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Service Access
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Hard standing
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Electrical
connection
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Survey:
If you are lucky enough to live locally to us
(within 20miles) we will carry out a free site
survey to establish exactly how we are going to
proceed. It is then our responsibility to
successfully affect the delivery and you will
not be liable for any additional costs once we
have agreed the method. For greater distances we
do make a charge towards the surveyors’ time,
but if you are in any doubt about the access we
strongly recommend you consider paying for our
surveyor to attend before bidding as it will
avoid the possibility of any un-expected expense
later if access problems come to light on the
day. So once again please call our office to
discuss a survey before bidding.
If you are confident
of carrying out your own survey, please pay
particular attention to the points in the
“Delivery Access” section below which will
assist you in what to look out for.
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Delivery
Access: The Spa will normally be
delivered by our expert and experienced crew on
our small crane truck which can fit through most
driveway gates, or a van and specialised spa
trailer. The spa can be wheeled around the house
on a trolley that steers at both ends but
doesn’t levitate - therefore any steps, walls,
rockeries, fishponds and favourite shrubs etc
can only be got over by our team placing ramps
and are subject to height, width, and health and
safety considerations (particularly for the
shrubs!). The Spa and trolley need a minimum
width of 0.92m unobstructed, straight access.
We can use a smaller Piano dollies with this
compact spa over smooth ground so reducing the
minimum straight line width requirement to about
0.82m. Any bends or corners on the route must be
significantly wider to be able to get the spa
around. The Maldive spa when strapped on its
side on our trolleys will need a minimum
unobstructed headroom of just 1.65m so if you
can walk the route without ducking too low the
spa should be ok for height clearance. We can
do steps provided they are not too steep, curved
or too high by ramping over them (within
reason), but just hopeing it will go because its
oh so nearly wide/tall/straight/level enough and
only a bit too tight here and there, just won't
do it for us!
On the other hand there
are often alternative ways in that are easily
overlooked. We are very used to removing fence
panels and gates and even the posts as well
occasionally (and we put them back). Often
neighbours are only too pleased to help out with
access through their garden. We have air bags to
lift and tilt the spa, a range of different dollies
and jacks and even a lifting table to raise it to a
higher level (terrace/raised decking etc). If you’re
not sure how it’s going to fit around your house,
just call us and we can often come up with
suggestions for you to investigate. We try to be
very reasonable and helpful but sometimes we have to
make a small charge for this "Access work" depending
on the time and complexity, so please discuss it all
with us first.
Our crane truck will
lift the spa and trolley over a wall or fence that
we can park up next to but will not lift over any
building. This sort of high lift requires the
services of a local crane contractor who can lift
the spa over your house or garage. This needs to be
arranged by you at your cost and we can assist you
with the arrangements so please call us first to
ensure everything is co-ordinated with our delivery
team. If you are in any doubt about your access,
please call our office on 01276 856644 before
bidding so we can discuss all the options available.
We want to make
delivery as simple as possible but please be
realistic about the access, and no, we can't bend
the spa to get it around a sharp corner, and our two
man team cannot lift it over obstacles either
without a lot of additional help - it may be small
but its way
too heavy - if it looks as though manual lifting is
required, please contact us first.
In the event that our
team arrive and they are of the considered opinion
that the spa cannot be wheeled in without
unreasonable risk of damage to it, your property, or
themselves, they will at your option:
a) Leave the spa in a place designated by you
pending either completion of required access works
or arranging a suitable crane to affect the
delivery.
b) Return the Spa to
our warehouse for free storage up to 30 days pending
access works/methods as above.
In either case, if we
didn’t previously carry out our survey, an
additional charge will be made for the subsequent
delivery/commissioning subject to the particular
case details. So please, please, please call us if
you are in any doubt at all.
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Positioning: Statistically the closer
to the house a spa is positioned – the more
frequently you are likely to use it. Try and
find a level spot that catches the sun and not
beneath any overhanging tree branches that could
shed leaves into the water, and not overlooked
by neighbours. Also try and avoid it being too
close to a neighbours house to avoid any
possible noise or other annoyance to them from
bathers, water turbulence etc. So if you can
tick all those boxes you should have the perfect
position planned. Falling leaves and privacy
concerns can usually be easily resolved by
adding a gazebo, cabin or even a simple spa
brolly – please call, we have lots to choose
from.
-
Service
Access: Because of the complexity of
our spas and the amount of equipment installed
within the cabinet, it is a good idea to leave a
minimum of 600mm service access all around the
spa. As a minimum the front panel of the spa
must be accessible but in the unlikely event of
a warranty or service call being required, a
charge may be made for time/equipment needed if
it is necessary to move the spa to affect access
space that is not available from the original
siteing.
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Hard
standing: Our spas all have an
exceptionally heavy duty and completely
impervious fibreglass pedestal base (so it won't
absorb water or rot) but when full of water and
bathers the Maldive spa will weigh in the
region of 1.45 tonnes. This weight is evenly
distributed (approximately 500kg/sqm) but it
needs a firm level surface to sit on. Well
seated paving slabs or even well compacted
scalpings can be used but may settle overtime.
The ideal hard standing is a 100mm thick
concrete pad with a single layer of lightweight
steel reinforcing mesh laid within the wet
concrete about 50mm below the surface. Remember
that you will have bare footed bathers entering
and leaving the spa and water will get splashed
over the side so we recommend extending the pad
600mm all around the spa’s footprint to avoid a
mud-bath developing into a moat!
We don’t recommend
placing the Spa directly onto decking unless it is
exceptionally strong and well supported. It is not
only the strength of the decking that is important,
but also it’s stiffness. Decking is organic and just
like a wooden musical instrument it can act as a
sound board for any machinery placed on it and
dramatically amplify any noise levels. Heavy rubber
mats placed beneath the spa base can “de-couple” the
effect but overall, decking on supports is not a
good base for a Garden Spa. It is better to have a
concrete pad beneath the spa and either deck up to
the pad and Spa all around, or simply lay the deck
boards across the concrete pad surface so they are
firmly trapped under the Spa’s weight and cannot
vibrate. Our office can give you advice on suitable
deck designs.
If the spa is to be
placed on any raised structure such as a terrace,
veranda, flat roof, deck, etc or to be placed over a
void such a cellar, cesspit, soak away etc, we
strongly advise seeking the advice of a structural
engineer as to the loading suitability. In all cases
where it is intended to place the spa on any such
structure, our pre-delivery survey is mandatory (we
need to know what additional installation equipment
to bring). Please be aware that our survey is to
establish our delivery logistics only, any comments
we may make concerning any structural issues are
anecdotal only and it is your responsibility to
ensure that the site chosen is suitable for the spa
as we take no responsibility for any type of damage
that may occur as a result of the spa being placed
in your chosen position.
Often our spas are
simply sited on existing patios. It is important to
check the amount of run-off (slope) to the patio
surface. Use a builders level (or your iphone and a
long straight plank!) to measure the slope over the
length and width of the spa footprint (2.0m square)
Up to 2 or 3 cm is just about ok but if it is much
more than this it may affect the working of the spa
so please call us to discuss before delivery.
-
Electrical
connection: This powerful spa
needs a 32amp electrical feed to take power from
your consumer box to the spas control pack. This
work must be carried out by a registered and
certified electrician and a “part P” certificate
obtained by you and a copy forwarded to us in
order to activate your Spa warranty. Upon
receipt of your deposit we will provide a
detailed specification for your electrician.
This work must be carried out prior to our
delivery/commissioning date or an additional
charge will be made for any subsequent
commissioning call out required. We can assist
you with finding suitable electricians that
cover the Surrey/ Hampshire areas if required.
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Delivery
Charge
This is a high quality
Spa and it is important for your future enjoyment of
it that our delivery teams are rewarded to do a
professional installation rather than the half-a-job
"bodge-it-and-scarper" routine that we often hear
about from victims of the so called "free" services.
Hence we have decided it is more open and honest to
keep the delivery cost separate from the spa cost so
you can see what you're paying for - and we can
ensure that our delivery/commissioning service
remains highly professional.
Within 200 miles
of our postcode (GU)
Over 200 miles
of our postcode (GU)
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Payment
Terms
We require a deposit of
15% of the total cost of the item within 3 working
days.
The remaining balance
to be received by us 10 working days prior to
delivery date.
Methods of
payment
We accept:
-
Credit cards (Visa
and Mastercard only) or PayPal
+ 1.5% merchant charge
-
Debit cards, Personal
cheque, Bankers draft
no charge
Please contact
us within 24 hours to make payment arrangements.
If you do not receive a winning bid email from us
within one (1) business day, please call us.
Failure to
contact us at all or pay within the agreed time
period will result in unpaid item strike on eBay.
Auctions are
final and non-negotiable
Returns
policy
We accept returns for
any reason within 7 days of the delivery date.
please call to inform us so we can arrange a
suitable collection. We are pleased to refund all
your purchase price less the delivery and collection
costs, providing the Goods and packaging are
received back by us in their original condition.
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Warranty
and service
We offer a
realistic warranty service that we actually deliver
on for our sales within the UK as follows:
-
Parts: 2 years
from date or purchase.
-
Labour: On-site
labour for 1 year from date of purchase.
-
Shell surface:
For cracking, grazing, 5 years from date of original
purchase.
-
Leakage: 2 years
from original purchase date.
You can find
more enticing warranties from some other vendors but
these are often meant as marketing tools rather than
realistic warranties. A common gimmick is to offer
an exceptionally long warranty through a separate
service company that can easily be wound up if the
complaints get too loud. We and our factory stand by
our warranty and aim to provide complete peace of
mind for our customers. Realistically if the spa is
going to have a problem it will occur within the
first two weeks as a result of a manufacturing
fault. These occurrences are very rare as all spas
are thoroughly tested before leaving the factory and
often again by ourselves. In the states it is common
to find “lifetime” warranties. These actually mean
10 years only, and even then they are what is called
pro-rated which means that after year two the
supplier pays out a reducing percentage of the
repair cost which usually means the warranty is to
all intents and purposes worthless by year three.
Pro-rated warranties are not enforceable in the UK.
Your purchase is also covered by the sale of goods
act and distance selling regulations which we comply
with and which may give you additional consumer
protection.
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Peace
of mind
We understand
you are making a big commitment when purchasing a
spa and it is important to know that you are dealing
with a legitimate company with real employees and
people you can actually talk to. We offer you this
assurance with a dedicated phone line and the
relevant details to prove our valid registration as
a company (see below).
Company name:
Spa Monster Ltd
Registration
number: 05629398
Contact number:
01276 85 75 44
Showroom address: The Glasshouse, 2 Bagshot Rd,
Chobham, Woking, Surrey, GU24 8BP
Any queries,
please feel free to contact us on 01276 85 75 44
....and thanks for your interest in our listing!
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The photos in this listing are for
illustrative purposes only, no part of section1 has
any contractual significance howsoever interpreted.
SpaMonster Ltd, our suppliers, and agents
operate a policy of continual product
improvement and reserve the right to alter product
details without notice - No liability is accepted
for errors or omissions - 2009 SpaMonster Ltd - full
Copyright reserved please do not copy, use or modify
any of this content for commercial purposes.
E&OE
SpaMonster Ltd
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